DVA Gold Card holders pay nothing for home podiatry
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Footwear and orthotics

The right shoes can ease pain, protect vulnerable feet and help you walk with confidence. We assess your feet and footwear at home and recommend what will work for you.

Covered by the DVA Gold Card

Written and reviewed by Daniel Dalirazar, podiatrist. Updated November 2026.

At a glance

What it is
Advice, orthotics and fitting for shoes that suit your feet.
DVA funding
Covered for Gold Card holders with a D904 referral from their GP. Nothing to pay.
Where
Home visits across Sydney, the Illawarra and the Central Coast
To book
Call 0493 367 109, or send a message below

When footwear advice helps

  • Your shoes rub, pinch or cause corns and blisters
  • Your feet swell or change shape during the day
  • You have bunions, hammer toes or other changes in foot shape
  • You have diabetes or reduced feeling in your feet
  • You feel unsteady on your feet or have had a fall

What we check

We look at the shoes you wear most, including slippers, and check their length, width, depth, support and how they fasten. We'll explain where problems are coming from and what to look for when you buy new shoes.

Orthotics

Orthotics are inserts that go inside your shoes to support your feet, spread pressure more evenly or improve how your feet and legs move. Depending on your needs, we may recommend ready-made orthotics or custom orthotics made to the shape of your feet.

How to check your shoes fit

  • There's about a thumb's width between your longest toe and the end of the shoe
  • The widest part of your foot sits at the widest part of the shoe
  • Your heel doesn't slip out as you walk
  • Your toes can wiggle and there's no pressure on top of them
  • Try shoes on later in the day, when feet are at their largest, and check both feet

Slippers and falls

Backless slippers and worn-out shoes are a common cause of trips and falls at home. Choose indoor shoes with a closed heel, a secure fastening and a non-slip sole. We're happy to look at what you wear around the house and suggest safer options.

Getting used to orthotics

New orthotics take time to get used to. Start by wearing them for an hour or two a day and build up over a week or two. We'll check how they're going and adjust them if needed. Orthotics wear out over time, so we review them at your regular visits.

Custom and extra-depth footwear

Some feet need shoes made or adapted to fit, such as extra-depth or custom-made footwear. If you hold a DVA card, ask us whether you may be eligible for help with footwear through DVA.

Common questions

Ask us anything else on 0493 367 109.

Are orthotics covered by DVA?

Footwear and orthotic advice is covered for Gold Card holders. Whether DVA pays for the orthotics or footwear themselves depends on your needs and eligibility. Call us and we'll explain your options.

Can I wear orthotics in all my shoes?

Orthotics need a shoe with enough depth and a removable insole. We'll tell you which of your shoes will work and what to look for in new ones.

What makes a good everyday shoe?

A firm heel, enough room for your toes, a secure fastening such as laces or Velcro, and a sole with good grip. Loose slip-ons and worn-out slippers can increase the risk of falls.

How often should I replace my shoes?

When the tread is worn smooth, the heel is collapsing or the sole has lost its cushioning. Worn shoes give less support and grip, which raises the risk of slips and falls.

What shoes help with swollen feet?

Shoes with adjustable fastenings, such as Velcro or laces, and a deep, wide toe box. If your feet have started swelling recently, see your GP as well.

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